IT support and cybersecurity for Perth businesses
Since 2008, MACK Technologies has kept businesses across Western Australia secure and connected, with specialist engineering in Fortinet, Cisco and Microsoft.
- Since 2008Perth based
- 500+clients supported
- 24/7support and monitoring
A cybercrime is reported in Australia about every six minutes.
For small businesses, the average reported cost of a cybercrime was $56,600 in 2024–25, up 14% on the year before. Most attacks start with something preventable: a phishing email, a reused password or an unpatched system.
Source: ASD Annual Cyber Threat Report 2024–25Fortinet, Cisco and Microsoft specialists
We focus on three platforms and know them deeply, so your firewall, network and Microsoft 365 are designed to work together.
FortiGate firewalls, Secure SD-WAN, FortiSASE, switching and Wi-Fi.
- FortiGate next-generation firewalls
- Secure SD-WAN for multi-site businesses
- FortiSASE and ZTNA for remote staff
- FortiSwitch and FortiAP managed from one place
Catalyst and Meraki switching, Wi-Fi, routing, Duo and Umbrella.
- Catalyst and Meraki switching
- Enterprise Wi-Fi design and surveys
- Routing and SD-WAN
- Duo MFA and Umbrella web security
Microsoft 365, Entra ID, Intune, Defender, Azure and Copilot.
- Microsoft 365 migration and support
- Entra ID, MFA and conditional access
- Intune device management and Autopilot
- Azure, Azure Virtual Desktop and backup
Solutions for your business
IT that just works, without an IT department
Reliable support, secure Microsoft 365 and solid backups, so your team can get on with the job.
Find out how we can helpRoom to grow without the growing pains
Managed services, device management and multi-site networking that scale as you add people and locations.
Find out how we can helpSpecialist engineering for complex environments
Network and security engineering, 24/7 detection and response and project delivery for larger organisations.
Find out how we can helpOur IT services
Five areas, one team. Choose a service to see everything it covers.
Cloud Solutions
Microsoft 365, private and hybrid cloud, hosting and disaster recovery.
- Microsoft 365
- Private Cloud
- Hybrid Cloud
- Hosted Exchange
- Data Centres
- Cloud Disaster Recovery
Security Solutions
Firewalls, detection and response, email and identity security.
- Next-Generation Firewalls (NGFW)
- Managed Detection & Response (MDR)
- Endpoint & Network Detection (EDR/NDR)
- Email Security
- Identity & Access Management (IAM)
- Secure Access Service Edge (SASE)
Network Solutions
Design, engineering and support for LAN, WAN, Wi-Fi and remote access.
- Network Engineering
- Network Support
- Routing & Switching
- Local Area Network (LAN) & Wi-Fi
- Wide Area Network (WAN) & SD-WAN
- Remote Access VPN
Managed Services
Proactive management, projects, procurement, licensing and VoIP.
- Managed IT Services
- IT Project Management
- Technical Design & Integration
- Hardware Purchasing
- Software Licensing
- Voice over IP (VoIP)
IT Support
Help desk, remote and onsite support, monitoring and backups.
- IT Help Desk
- Remote IT Support
- Onsite IT Support
- Monitoring & Maintenance
- Data Backup & Recovery
- Network & Cyber Security Support
Why businesses choose MACK
We help you get more from your technology, and spend less time thinking about it.
Since 2008 we've supported hundreds of organisations across Perth and Western Australia, covering design, implementation and ongoing management.
Our certified engineers specialise in Fortinet security, Cisco networking and Microsoft cloud, so one team can handle even complex environments end to end, and you always know who to call.
Frequently asked questions
Do you provide IT support across Western Australia?
Yes. Most support is delivered remotely, so we can help businesses anywhere in WA. Onsite visits are available across Perth. For regional sites, talk to us about the options.
Do you work with Fortinet, Cisco and Microsoft?
Yes. Our engineers design, deploy and support Fortinet firewalls and SD-WAN, Cisco and Meraki networks, and Microsoft 365 and Azure.
Do you offer managed IT services on a monthly fee?
Yes. Managed services cover monitoring, maintenance, support and planning for a predictable monthly cost. Ask us for a quote based on your users and devices.
How do we get help in an emergency?
Call 0406 913 375. Support is available 24/7.
Talk to an engineer
Ask a quick question, request a callback or get a quote. We usually reply within one business day. For urgent issues, call us.
- Phone, 24/7 support
- 0406 913 375
- Office
- St Georges Terrace, Perth WA 6000
- ABN
- 14 262 083 925